With store operations, storekit allows you to select your store’s fulfillment type, set up minimum/maximum order amounts and more. Simply go to Store settings > Operations.
Minimum/Maximum Order Amount
Minimum order amount - Sets a required amount customers must spend to be able to place an order.
Maximum order amount - Caps the maximum value a customer is able to order and prevents them from spending over that amount.
For Takeaway stores
For Order & Pay stores
Preparation Time
This feature sets the average time it takes to prepare an order and will be used to provide estimated ready time to your customers before they order.
For Takeaway stores: If you have pre-orders set up, the earliest timeslot available to customers will also consider the preparation time. For example, if you have timeslots at 15-minute intervals and a customer wants to place an order for the same day at 4:50 PM with preparation time set to 30 minutes, the earliest timeslot available to them will be the 5:30-5:45 PM slot.
Order Notes and Item Notes
Order Notes
Order notes lets customers add special requests or dietary preferences to their orders, ensuring a smoother and more personalized experience. You have the option to make order notes “Optional”, “Mandatory”, or “Hidden”.
Item Notes
If you’d like to allow customers to add notes for specific menu items, you also have the option to make item notes “Optional (Extended)” or “Optional (Hidden)”. If you don’t want this feature enabled, keep it on the “Disabled” option.
Custom Checkout Settings
You can also customise customer information collected upon checkout with custom checkout settings. By default, this feature is toggled off and if so, the user information collected on checkout are the customer’s first and last name, email address, and phone number as shown below.
If custom checkout settings is enabled, you can choose which information customers need to enter upon checkout, specify which ones are required/optional, as well as add more additional information.
Order Notifications
Here is where you can edit Order Notifications. You can choose to receive them through either email & browser or just the browser.
You can also send customers a notification when their order has been placed and accepted. However, do note that this feature is only available to stores with payments enabled and connected to their store. To enable payments, you can follow this guide.
Manager Pin
To require a Manager PIN for restricted actions like refunds, you can enable the PIN. Once enabled, users would need to enter this PIN code to process a refund.
Fees
Fees are an optional charge that is fixed for every order placed. Not to be confused with gratuity. They show up on the sales reports as SERVICE CHARGES, whereas gratuity will show up as TIPS. Like gratuity, you can add a label to rename as well.
You can also view the full guide on Delivery Fee and Fixed Charge here.
Auto Accept
You can also enable auto-accept so whenever a customer places an order, it will automatically be accepted and printed if you have a printer set up.
Order ID Format
The Order ID is the “Collection Code” assigned to every order and is displayed on the Orders page, customer profiles, and order notifications. With this feature, you customise your order ID format by modifying the prefix. This changes will apply to all future orders.
Next Steps & Related Articles
📌 Change Gratuity settings
📌 How To Properly Set Up Opening Hours
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