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Navigating Your Pay At Table Store
Navigating Your Pay At Table Store

Streamline table service and enhance the dining experience with Pay-at-Table store on storekit. This guide walks you through the key features and settings.

Updated over a week ago

With storekit’s Pay-at-Table premium setup, customers can settle their bill in seconds. Guests simply scan a QR code, view their bill, and pay seamlessly from their phone with the option to split the bill with other guests. Here’s the key features you need to learn about Pay-at-Table.

Pay-at-Table Transactions

To view transactions in your Pay at Table store, access your storekit dashboard and click on the “Tables” tab.

Note: Tables tab will only be visible to accounts with Pay-at-Tables stores.

  • Open Bills - All orders accessed (scanned) via QR code by a customer's device

  • Closed Bills - All orders accessed (scanned) via QR codes are now paid via storekit, or produced by card machine

Note: If the bill is paid via card machine in full, it will remain in the Open Bills section for a few minutes but will not be seen in the Open Tables section.

If you need to locate specific transactions from previous dates or tables, you may filter the search results by date or table number, accessible in the top-right corner of the page.


Making A Refund

In case a refund is necessary, select the "View Payments" button beside the order, and you will be directed to the refund button.

Note: Each order can only be refunded once. Clicking the refund button twice will not initiate a second refund.

If you need to locate older transactions, you can access them by clicking on Analytics > Accounting > All Transactions. You will also be able to view all transaction information on your POS.

Note: When customers add to a bill using storekit, the order will be displayed as "Cash" in the Orders tab, and it will not be reflected in the Reports tab.

Ready to set up your Pay-at-Table store? Contact your account manager to get started or reach out to our support team by clicking on the chat widget at the bottom right part of the page.


Next Steps & Related Articles


Still Need Help?

If you’re stuck, our support team is happy to help!

💬 For urgent concerns, click on the chat widget at the bottom right of the page. Our team is available 8 AM – 11:59 PM GMT.

📩 For any other enquiries, feel free to email us at [email protected]. All messages will be seen and responded to by our team within a few minutes.

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