Quick Summary
Go to Stores > Store Settings > Delivery Zones > Add new zone > Select delivery zone type > Add all needed zones > Create zone
Interactive Guide (Click-to-View)
Step-by-Step Guide
Step 1: Go To Delivery Zones
In your store settings, go to “Delivery Zones”.
Click on the “Add new zone” button to create a new zone.
Step 2: Create Your Delivery Zones
You have the option to choose between four delivery zone types: Driving distance, Polygon, Circle, and Postcode.
Driving distance - Makes use of real time traffic and road network data from Google. The default unit of distance used is miles and cannot be changed at the moment.
Polygon - Allows you to draw custom shapes to define your delivery areas.
Circle - With this, you can create a circular delivery zone with a specific radius.
Postcode - Perfect for stores with specific delivery areas that cannot be defined using the previously mentioned zone types, you can opt to select specific postcodes instead. This feature is available for storekit+ users.
Driving distance zone
Add the zone name.
Input the distance in miles.
Enter the delivery fee, if any.
You can also add a minimum spend requirement for any order that falls within the defined zone.
Once all done, click on “Create zone”.
Polygon zone
Add the zone name.
Enter the delivery fee, if any.
You can also add a minimum spend requirement for any order that falls within the defined zone.
Find the starting point of your polygon zone on the map and click on it once. Click on the next point and then the next, until your zone starts taking shape.
Once you’re satisfied with your zone, double click on the last point to close it off.
Click on “Create zone” to save.
Circle
Add the zone name.
Enter the delivery fee, if any.
You can also add a minimum spend requirement for any order that falls within the defined zone.
Click on any part of the map to display the circular zone module. Drag the module to your desired area.
To widen the area, drag any of the four points that appear at the top, bottom, and either sides of the circle when you click on it.
Click on “Create zone” to save.
Postcode
Add the zone name.
Enter the delivery fee, if any.
You can also add a minimum spend requirement for any order that falls within the defined zone.
Select the postcode from the dropdown list.
Click on “Create zone” to save.
Troubleshooting: Common Issues & Fixes
I already set my delivery fee but customers are seeing different amounts on checkout.
I already set my delivery fee but customers are seeing different amounts on checkout.
Enabling the delivery zones and adding fees will override your default delivery fee (which can be found under Stores > Settings > Operations > Delivery fee). If you’d like to apply the same delivery fee for all zones, double check to make sure “Delivery fee” is kept blank in each of your delivery zone settings.
Next Steps & Related Articles
📌 How To Set Up Your Takeaway Store
📌 Turn On/Off Delivery of Pickup
📌 Changing Opening Hours And Pickup/Delivery slots
📌 Setting Up Delivery Fee And Fixed Charge
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