Quick Summary
To place a test order, go to Stores settings > Operations > Manager PIN
Interactive Guide (Click-to-View)
Step-by-Step Guide
Step 1: Go to Store Operations
First, go to your store operations by clicking on “Settings”.
Then click on “Operations”
Step 2: Set Manager PIN
Scroll down to “Manager PIN” and toggle it to enable.
Create your 4-digit Manager PIN and click on “Confirm”.
Once Manager PIN is set, users in your account will need to enter the correct PIN code to process a refund.
Why This Works
Enhanced Security: Require a PIN code for restricted actions (refunds) and ensure only managers who know the PIN code can process refunds.
Increased Accountability: Manager PINs enable businesses to track managerial activities and ensure accountability for critical operations.
Troubleshooting: Common Issues & Fixes
I’ve forgotten the Manager PIN and don’t see the option to reset it.
I’ve forgotten the Manager PIN and don’t see the option to reset it.
In case you forget your PIN, please reach out to your account manager or reach out to our 24/7 support team by clicking on the chat widget on the bottom right of your storekit dashboard.
Next Steps & Related Articles
Still Need Help?
If you’re stuck, our support team is happy to help!
💬 For urgent concerns, click on the chat widget at the bottom right of the page. Our team is available 8 AM – 11:59 PM GMT.
📩 For any other enquiries, feel free to email us at [email protected]. All messages will be seen and responded to by our team within a few minutes.