Order Collection Code
The Order ID is the 4-digit βCollection Codeβ assigned to every order and is displayed on the Orders page, customer profiles, and order notifications.
Why This Works
Improved Customer Convenience
The 4-digit code replaces lengthy order numbers, making it easier for customers to remember and share during the ordering process. The use of letters and numbers reduces repetitive or confusing codes.
Streamlined Operations for Restaurant Owners
Shorter and more efficient codes simplify order management and processing for restaurant staff. The inclusion of letters also expands unique combinations, reducing the chances of errors or duplicates.
Security and Privacy
Randomised combinations enhance security, minimising the risk of unauthorised access to customer data or orders. Thus, keeping customer personal information and payment details safeguarded.
Next Steps & Related Articles
π How To Properly Set Up Opening Hours
π How To Place A Test Order
π Creating A Second Store On Your Account
π Setting Up Manager PINs
π How To Add A Storekit User
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