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Order Collection Code

Make finding and organising orders easier with the order collection code.

Updated over a week ago

Order Collection Code

The Order ID is the 4-digit β€œCollection Code” assigned to every order and is displayed on the Orders page, customer profiles, and order notifications.

Why This Works

Improved Customer Convenience

The 4-digit code replaces lengthy order numbers, making it easier for customers to remember and share during the ordering process. The use of letters and numbers reduces repetitive or confusing codes.

Streamlined Operations for Restaurant Owners

Shorter and more efficient codes simplify order management and processing for restaurant staff. The inclusion of letters also expands unique combinations, reducing the chances of errors or duplicates.

Security and Privacy

Randomised combinations enhance security, minimising the risk of unauthorised access to customer data or orders. Thus, keeping customer personal information and payment details safeguarded.


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