Quick Summary
Go to Stores > Store Settings > Opening Hours
Interactive Guide (Click-to-View)
Step-by-Step Guide
Step 1: Log Into Your Storekit Dashboard
Go to the storekit dashboard and log in.
Navigate to “Stores” in the sidebar.
Step 2: Access Opening Hours Settings
Navigate to your store's settings and click on “Opening Hours”.
Step 3: Customise Opening Hours
If you haven't set up your opening hours when initially creating your store, it will be “Open 24 hours” by default. However, if you want to tailor-fit your opening hours, toggle this button off. This will grant you the flexibility to define specific opening and closing times for each day.
Scroll down and click on “Save” once all done.
Step 3: (Optional) Setting Opening Hours After Midnight
Let's say your store operates late into the night and even crosses over to the following day. For example, if your store is open until 2:00 AM on Monday, and you want this to reflect in your Tuesday hours, follow these steps:
Click on the day following the one with the extended hours. In this case, click on Tuesday.
Click on "Add another time period" to create a new time slot.
Set the time period to cover the hours after midnight.
Use the "hour" and "minute" sections to specify the opening time after midnight.
If your store is open until past midnight, you can set it up similar to this: Tuesday 11:00 - 23:59 ; Wednesday 00:00 - 02:00
Step 4: (Optional) Setting Closing Times
The same process applies to setting closing times for extended hours:
Click on the tab for the day with the extended hours (Tuesday, in this example).
Click on "Add another time period" to create a new time slot.
Set the time period to cover the closing hours after midnight.
Use the "hour" and "minute" sections to specify the closing time after midnight.
Setting Up Pre-Orders
With these steps, your opening hours will accurately reflect your unique business schedule, including operations that span into the early hours of the following day.
Additionally, you can offer your customers the convenience of placing orders outside of your regular opening hours. To enable this feature go to Stores > Store Settings > Pre-orders. You can also follow the full guide here.
Troubleshooting: Common Issues & Fixes
I already enabled pre-orders but customers are still unable to place orders while the store is closed.
I already enabled pre-orders but customers are still unable to place orders while the store is closed.
To allow customers to place orders while your store is closed, make sure to toggle on the option “Enable to allow customers to order outside of venue opening hours”. This feature can be found in Settings > Pre-orders.
Next Steps & Related Articles
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