Closed Store
This could be due to the store being closed. If you recently closed the store, please make sure you've changed it back to open. This can be found in Stores > Settings > General
Incorrect Opening Hours
If your store is already set to accept orders, it could be due to your opening hours and pickup/delivery slots. Click on Stores > Settings > Opening Hours.
You can also follow this guide to properly set up your opening hours.
Snoozed Store
It is also possible that your store is currently 'Snoozed'. Simply click on the “Snooze orders” button again (which should then appear as the remaining time left on the snooze), then click on “Enable orders”. You can also view this guide to learn more about temporarily disabling orders.
Auto-Accept Orders
If you'd like your orders to be automatically accepted, go to Stores > Settings > Operations and at the bottom of the page, make sure to toggle on “Auto Accept” and click “Save”.
Next Steps & Related Articles
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