storekit

Get your store up and running smoothly — from final setup checks to launching your store with confidence.

Going Live

Manage demand and keep orders running smoothly by setting up pre-orders on storekit. This guide walks you through the process step by step.

How To Properly Set Up Your Pre-Orders

Keep customers informed about their order status and efficiently manage orders on storekit. This guide will show you how to do it in just a few steps.

How To Change Order Status

Stay on top of operations on the Live Orders, All Orders, and Customer Profiles pages on storekit. This guide will walk you through how to manage them effectively.

Exploring Live Orders/All Orders & Customer Profile

Manage your workflow efficiently by rejecting orders on storekit when needed. This guide walks you through the process step by step.

How To Reject An Order

Pause orders when needed by snoozing orders on storekit. This guide will show you how to do it in just a few clicks.

How To Temporarily Disable Ordering

Handle refunds smoothly directly through storekit. This guide walks you through the steps to issue a refund quickly and easily.

Refunding An Order

My store says I’m not accepting orders at the minute

Keep your order management organized by archiving completed orders on storekit. This guide shows you how to do it in just a few steps.

Archiving Orders

Maximum order value

A quick guide on blocking off pre-order timeslots in storekit. Easily manage availability and control when customers can place orders.

How To Block Off A Pre-Order Timeslot

Orders Management 

Keep customers informed of important updates by adding store notices on storekit. This guide walks you through the setup in just a few steps.

How To Add Store Notices

Keep customers updated by quickly informing them about any issues with their order on storekit. This guide walks you through the best way to find their contact information.

Informing A Customer About A Problem With Their Order

Keep customers in the loop by adding an order delay notification on storekit. This guide walks you through the setup step by step.

Adding An Order Delay Notification

Alerts & Notifications

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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