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How To Set Up Discounts on Storekit
How To Set Up Discounts on Storekit
Updated this week

Want to boost sales and keep customers coming back? Discounts are a simple yet effective way to achieve more orders and increase customer loyalty. With storekit, you can set up discounts in minutes. Here’s how you can make the most of discounts to grow your business.


This is one of the most popular types of discounts, where customers receive a percentage off their total bill or specific items. For example, you can offer 10% off the entire basket or 20% off selected menu items during a promotion.

How to set it up:

  1. Go to Discounts > Create Discount

  2. Choose Percentage for the discount type.

  3. Set the percentage amount you want to apply and save your discount.

Instead of a percentage, you can apply a fixed amount off an order. This is great for promotions like Β£5 off your first order or Β£3 off orders over Β£15.

How to set it up:

  1. Go to Discounts > Create Discount

  2. Choose Fixed for the discount type.

  3. Set the amount you want to apply and save your discount.

πŸ’‘ Tip: Set a minimum spend requirement to only apply a discount over a certain amount.

Encourage more online orders by offering free delivery. This is a great way to remove the barrier of delivery costs and increase conversions.

How to set it up:

  1. Go to Discounts > Create Discount

  2. Choose Free delivery for the discount type and save your discount.

Available with storekit+, you can set up conditional discounts like Buy One, Get One Free (BOGOF) or Buy 2 Burgers, Get 1 Side Free. These are excellent for upselling and increasing average order value.

You can also create auto-applied discounts on specific items and categories. These are an effective and seamless way to promote seasonal products or limited items.

How to set them up:

  1. Click on the chat widget at the bottom right part of the page.

  2. Simply reach out to our support team and we will set it up for you.


Troubleshooting: Common Issues & Fixes

I can’t create a discount!

Double-check that the discount code is at least 3 characters long, contains only letters and numbers, and there are no spaces at the beginning or end of the code.

My discount says it can’t be used today.

Discount availability can be limited to certain days, make sure your discount is set to be available for all needed days.


Next Steps & Related Articles


Still Need Help?

If you’re stuck, our support team is happy to help!

πŸ’¬ For urgent concerns, click on the chat widget at the bottom right of the page. Our team is available 8 AM – 11:59 PM GMT.

πŸ“© For any other enquiries, feel free to email us at [email protected]. All messages will be seen and responded to by our team within a few minutes.

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